Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: September 26, 2025

1. Introduction

KA Logistics ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our virtual trucking company services, website, and applications.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

  • Name and contact information (email address, Discord username)
  • TruckersMP ID and in-game information
  • Profile information and preferences
  • Communication records and support requests

2.2 Gaming Data

We collect gaming-related information including:

  • Delivery records and statistics
  • Convoy participation and performance data
  • In-game achievements and rankings
  • Event attendance and participation

2.3 Technical Information

We automatically collect certain technical information:

  • IP address and device information
  • Browser type and version
  • Usage patterns and preferences
  • Log files and analytics data

3. How We Use Your Information

3.1 Service Provision: To provide, maintain, and improve our virtual trucking services and user experience.

3.2 Communication: To send you updates, announcements, and respond to your inquiries and support requests.

3.3 Community Features: To enable community interactions, leaderboards, and social features within our platform.

3.4 Analytics: To analyze usage patterns and improve our services, website performance, and user experience.

3.5 Compliance: To comply with legal obligations and enforce our Terms and Conditions.

4. Information Sharing and Disclosure

4.1 Public Information: Certain information like usernames, delivery statistics, and leaderboard rankings may be publicly visible to other users.

4.2 Service Providers: We may share information with trusted third-party service providers who assist us in operating our services.

4.3 Legal Requirements: We may disclose information if required by law or to protect our rights, property, or safety.

4.4 Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets.

4.5 No Sale of Data: We do not sell, trade, or rent your personal information to third parties for marketing purposes.

5. Data Security

5.1 Security Measures: We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5.2 Data Encryption: Sensitive data is encrypted during transmission and storage using industry-standard protocols.

5.3 Access Controls: Access to personal information is restricted to authorized personnel who need it for legitimate business purposes.

5.4 No Guarantee: While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

6.1 Retention Period: We retain personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy.

6.2 Account Deletion: When you delete your account, we will remove your personal information within a reasonable timeframe, except where retention is required by law.

6.3 Inactive Accounts: Accounts inactive for extended periods may be archived or deleted in accordance with our data retention policies.

7. Your Privacy Rights

7.1 Access: You have the right to request access to the personal information we hold about you.

7.2 Correction: You can request correction of inaccurate or incomplete personal information.

7.3 Deletion: You may request deletion of your personal information, subject to certain legal limitations.

7.4 Portability: You can request a copy of your personal information in a structured, machine-readable format.

7.5 Opt-out: You can opt out of non-essential communications at any time.

8. Cookies and Tracking Technologies

8.1 Cookies: We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns.

8.2 Types of Cookies: We use essential cookies for functionality, analytics cookies for performance monitoring, and preference cookies for customization.

8.3 Cookie Control: You can control cookie settings through your browser preferences, though this may affect site functionality.

9. Third-Party Services

9.1 External Links: Our services may contain links to third-party websites. We are not responsible for their privacy practices.

9.2 TruckersMP Integration: We integrate with TruckersMP services, which have their own privacy policies and terms.

9.3 Discord Integration: Our Discord server integration is subject to Discord's privacy policy and terms of service.

10. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Questions About Your Privacy?

We're committed to transparency and protecting your personal information. Contact us if you have any concerns.